The Green Janitor Education Program with U.S. Green Building Council – Los Angeles’ Dominique Smith
JOHN SHEGERIAN: Welcome back to Green is Good, and we’re so honored to have on the show today Dominique Smith. She’s the Executive Director of the Los Angeles chapter of the U.S. Green Building Council. Welcome to Green is Good, Dominique.
DOMINIQUE SMITH: Thank you so much for having me. It’s great to be on with you guys.
JOHN SHEGERIAN: This is great to have you on. We’re going to be talking about a lot of great, important topics with regards to the U.S. Green Building Council, but before we get to those topics, I would like you to share with our listeners first the Dominique Smith journey. How did you get to be so involved with green and sustainability? Share a little bit about your journey leading up to your position at the U.S. Green Building Council.
DOMINIQUE SMITH: Absolutely. I’d love to tell you a little bit of how I got here. I have an unconventional story. I grew up in Orange County, some would say behind the orange curtain. I don’t want to say anything bad about Orange County, because they’re actually making wonderful strides in sustainability. But, however, had a wonderful upbringing. I was a swimmer. I always enjoyed the outdoors. That really fueled my passion for sustainability. In our name, you’ll see Green Building Council, but we’re more than just a building organization. We are all about ecology, urbanization, people and ensuring that the environment is a healthy one for all of us for generations to come. I actually found the U.S. Green Building Council around 2010. I had a real estate license. I was working downtown on a residential high rise development, and it was one of the first LEED new constructions projects in downtown Los Angeles. The question was, what’s LEED? What is the LEED rating system and why does it matter? Why do people coming into this building care? I had to find the answers to these questions, so I called up the USGBC because that’s what they do, green buildings. I was able to find the answers to my questions, find out why energy efficiency, water conservation, housing materials, and transportation make a big difference when you’re living at one building. There started my introduction with the USGBC in Los Angeles. Like many of our members, I got hooked and I met a community of likeminded environmental advocates, and I started volunteering with the chapter. So here I am. I’m going to fast-forward us to about five or six years later, and I’m now Executive Director of the U.S. Green Building Council here in Los Angeles. It’s been a wonderful journey along the way. I’ve met people that I consider my best of friends that I plan to work with and be in my life for the long term. I think I’m a little bit unconventional, in that I started as a volunteer and have grown as the market has grown. I would say, typically, you don’t find a lot of young female leaders here in the sustainability movement. I’m kind of one of the first, I would say a pioneer in sustainability in Los Angeles.
JOHN SHEGERIAN: We’re so glad you’re on today, and we’re so glad the U.S. Green Building Council is being so well represented by you in the Los Angeles chapter area. For our listeners out there that want to learn more about the U.S. Green Building Council and all the great work you’re doing, Dominique, they can go to www.usgbc-la.org. Today we’re going to be talking about your Green Janitor Education Program, which sounds funny on its face, but is very, very important and so much of what’s going on with regards to the greening and making buildings more sustainable. Can you talk a little bit about what the Green Janitor Education Program is?
DOMINIQUE SMITH: Absolutely. The Green Janitor Education Program is truly a program, as it says in its name, for janitors. It results in their certification. We’re all about measuring skills, building skills and then providing that seal of approval that we can stand behind that, after undergoing this training program, the janitors are now able to be green advocates and have a seat and have a voice in the sustainability movement. These concepts for the green janitors include 30 hours of onsite training. The building skills partnership, one of our partners in this program, will be at the janitor’s place of work over 15 weeks. Each week, they undergo two hours of training. This training is split up into different modules. One is about green cleaning practices. One is about certification systems, for example that would be the LEED rating system, Energy Star, eco logos from UL, and all the different symbols that you see. You can go into the grocery store now. Many of these logos are out there, but it’s important to be able to determine how the work of the janitor relates to the certification of the building because they are highly intertwined. As part of this training, the janitors receive hands-on, real, facilitated walkthroughs of their own buildings. What happens is with their instructor, they are walking each floor of the building, looking at the plug load, they’re looking in the restrooms, they’re looking for leaks or running faucets or running toilets, and they’re really encouraged and empowered to make notes about these items that have a huge effect on the energy and the water use in the building. So it’s a very practical hands-on training that allows the janitors to speak up when they see something that could be improved. Another example being hoarding practices, so talking about waste in different areas of the building. Sometimes waste is not hoarded correctly. Maybe something that should not be in recycling ends up in recycling, contaminates that material, and then it now cannot be recycled. The janitor has a unique ability and a unique perspective. They are the eyes and the ears of the building. They know every inch of that building. They know who is recycling. They know who leaves their machines plugged in overnight. This has been a training that sometimes has unintended effects. We found that the janitors are now empowered. They have been working on their English skills as well, to build their confidence in reading and writing and speaking. Also, we have found – this is one of the most interesting items about this – is that the janitors take this newfound knowledge home with them. They have seen a decrease in their own utility bills at home because now they are preaching the good word to their families about taking shorter showers. They’re increasing their own health at home by starting to grow their own fruits and vegetables. It’s a whole lifestyle change, just like the things kids are learning at school. They come home and they tell you all about solar and recycling and all kinds of special things. It’s a really great journey that we’ve been on. Most of the work took place in 2014, last year, training janitors.
JOHN SHEGERIAN: For our listeners out there, we’ve got Dominque Smith on with us today. She’s the Executive Director of the U.S. Green Building Council for the Los Angeles chapter. You can learn more about all the great work the U.S. Green Building Council is doing and Dominique is doing at www.usgbc-la.org. How did the Green Janitor Program come about, and who are some of its partners, Dominique?
DOMINIQUE SMITH: This Green Janitor education program started as a conversation about four years ago between myself at U.S. Green Building Council L.A., Aida Barragan at Building Skills Partnership, Jon Barton with the SEIU, and Michael Crop from Belmont. We identified a real need within existing buildings, so we’re talking about mainly commercial office high rise properties that the trade, the people such as janitorial workers, electricians, etc., could really make an impact on how the building is run. As we talked through the program, we realized we could create a curriculum that would absolutely make a difference in energy savings. We got some huge goals here in Los Angeles and further, all across the state of California, around energy reduction and around water conservation. This training program is really a very low-cost answer that has an immediate effect on utility bills. We went on an 18-month journey creating this curriculum for the program. Then we needed to find the building owners that wanted to give it a try. Luckily, within our membership, we have got some real pioneers out here. The first building owners that wanted to give this a shot were JMB Realty. They are in Century City. They have a beautiful building on Constellation Place. It’s a LEED-certified commercial office building. They saw where we were going with operations and janitor education. They had already done some previous training work with Building Skills Partnership, so they recognized that those trainers do a great job. They’re engaging. They deliver the material in an appropriate manner and at an appropriate level to work with each janitor. They opened their doors, and they said, “Come on in. Here are 26 janitors. Make them green.” That was the first building. They were quickly followed by classes at BDRE, Dreamworks, PCP, other commercial office buildings in our area. Now we have actually trained janitors in eight buildings here in Los Angeles, and there are quite a lot more in the pipeline, I’ve got to say.
JOHN SHEGERIAN: Is it office only, or is it warehouses and other types of buildings included?
DOMINIQUE SMITH: It is office only at the moment; however, we are exploring hospitality as the next market for Green Janitors.
JOHN SHEGERIAN: And it covers energy, but does it also cover water use and other sustainability issues with regards to the ecosystem of a building?
DOMINIQUE SMITH: Yes. The energy and the water are two of the most impacted areas that this program really drives home. There’s also training done on recycling and waste diversion. Also, an important piece of it is health and safety. There are two hours of this training program dedicated to that area. This is another area I really find value in with the Green Janitor certification program. This is about human capital. This is about investing in the people that are in your building that are stakeholders. These janitors are absolutely a key demographic. One thing that we have found from our surveys of participants is that their personal health really improved over the time of this program because they had reduced episodes of asthma, due to now using the green cleaning products at home and at now, less coughing, less watery eyes, all these things that can happen when you’re in an unhealthy place or using chemicals that affect you. The health and safety aspect of this training is also a key piece. We’ve got energy, water, recycling, and health.
JOHN SHEGERIAN: Dominique, as you said earlier, not only do they go home and culturally and from a DNA perspective, they’ve had a shift within themselves, and they then make that paradigm shift back at home too, which they’ve made now in their office building. Doesn’t it lead to say that now their resume, so to speak, is now stronger because their skillsets are stronger and they’re actually more valuable in terms of their job worth, in terms of the job market, if they ever wanted to go become a janitor in another building or something, that they’ve become highly valuable because you’ve now given them more education and education that’s very important for not only what they’re doing today, but for future?
DOMINIQUE SMITH: Absolutely. You really hit on an important point there. This certification can help janitors to move along in their career pathway. Some janitors hope to become stakeholders or other further stuff along in their career, and this knowledge is really supporting their efforts in doing that. I think one of the most important pieces is that the janitors understand why their practices and what they’re doing in the building is important and why it matters. A lot of janitors have been doing their job for 25-30 years, and they were never taught and it was never conveyed that their actions are really key in the maintenance of the building, and what they do on a daily basis matters. It matters to tenants, it matters to visitors to the building, and the way that they now understand how to do spring cleaning and how green materials and green soaps and chemicals work, all of that makes a big difference as they’re moving in their career journey.
JOHN SHEGERIAN: If janitors are listening to this or building owners are listening to this, how are you getting the word out? How do buildings sign up for this? How do janitorial services or buildings sign up for this great new program that you have?
DOMINIQUE SMITH: This program is really catching on. Last year, it was catching on via word of mouth between building owners. We’re now actively searching for new buildings. People can actually e-mail us. There’s an e-mail for the Green Janitors that I can give if you’d like me to.
JOHN SHEGERIAN: Go ahead, please.
DOMINIQUE SMITH: Great. It is [email protected]. That connects you directly with myself and with Aida Barragan from Building Skills Partnership for further information. We also have produced a report that is available on our website for the summary of what we found in 2014. Other cities are looking at bringing this program to their city. After we talk today, I’m headed down to beautiful San Diego and meeting with employment training panels from all of south California, New York, Chicago and Washington, D.C., to talk about how Green Janitors can come to market in those cities as well.
JOHN SHEGERIAN: Awesome. Dominique, thank you for all the great work you do and thank you for being with us today on Green is Good. For our listeners out there that want to learn more about the U.S. Green Building Council, please go to www.usgbc-la.org. Thank you, Dominique, for being a Green Janitors and building champion. You are truly living proof that green is good.