JOHN SHEGERIAN: Welcome back to Green is Good, and we’re so honored to have with us today Laura Bucko. She’s the Vice President and Director of Communications for the Manhattan Chamber of Commerce. Welcome to Green is Good, Laura.
LAURA BUCKO: Thanks so much for having me, John.
JOHN SHEGERIAN: Before we get talking about all the great things you’re doing at the Manhattan Chamber of Commerce, can you share please the Laura Bucko story and journey leading up to your position at the Manhattan Chamber of Commerce?
LAURA BUCKO: Sure, I’m happy to. I’ve been with the Manhattan Chamber for 10 years and started with them as an Office Manager and after two promotions, I’m now Vice President and Director of Communications. Before then, I was in the job I moved to New York for was I worked at a literary agency called Harold Ober Associates, where I represented authors and worked to get them published. Previously, I got my education at Smith College, where I majored in English and have a Master of Fine Arts in Poetry from Sarah Lawrence College, worked a few years as a teacher and then moved to New York.
JOHN SHEGERIAN: Awesome, and so thank you for being with us today and for our listeners that want to follow along online while listening to the show, it’s www.manhattancc.org. What does the Manhattan Chamber of Commerce, the MCC, do and what’s your role there, Laura? How does it interrelate with businesses in New York City and in Manhattan?
LAURA BUCKO: We’re a chamber of commerce and function much as other chambers do. We’re a 501(c)6 membership organization. We advocate for, connect, and educate the small business community of Manhattan and we also work in conjunction with other borough chambers, Bronx, Queens, Brooklyn, and Staten Island but we’re all separate organizations. I’m the VP and Director of Communications. That means I work with our sponsors and our membership and I work on overall strategic programming and ways to engage the members.
JOHN SHEGERIAN: You’re on Green is Good today for a reason, because there is a nexus between green and sustainability and the MCC and its business members. Can you share a little bit about where green and sustainability intersects with the Manhattan Chamber of Commerce and its members?
LAURA BUCKO: Sure, happy to. Back in 2008, we were starting to see a bigger influx of members who worked on energy efficiency and recycling and organic products and organic food and we started to see that maybe we should put these members together and start talking so I launched a green business committee, ended up being very popular for the chamber. We started out with 10 members in a room and have up to 250 members and it was also a time when green and sustainability were being talked a lot about in the city. Mayor Bloomberg had very strong initiatives in that regard. There was Plan 2030, which was plans for New York City and how to make it more sustainable over time and how to plan for climate change and changes in population growth and other plans in the city.
JOHN SHEGERIAN: Gotcha. Since 2008, how many members have joined the green business committee of the MCC?
LAURA BUCKO: I have about 250 on my list and those are made up of members who are green businesses as well as those who are just regular businesses trying to have better sustainability practices that they can share with their employees.
JOHN SHEGERIAN: Wow, that is amazing. How does it function within the MCC? Do you have separate Green Business Committee events and functions and how do they interrelate differently than the regular members?
LAURA BUCKO: We sure do have a lot of different programming for the Green Business Committee. We have quarterly events where we have members get up and talk about their business and what their business is and other people can ask questions. We also have several different subcommittees and this is the only chamber committee that has subcommittees as well as its general committee and the subcommittees include, we have Green Finance, which is a group that talks about usually retrofits for buildings and how to finance these changes and updates. We also have a Green Design and Construction Group that’s been hosting tours of LEED certified spaces and we also have a Green Energy Group that meets to discuss regulations and different business opportunities around that.
JOHN SHEGERIAN: So, green is taking on a huge life of its own and role at the Manhattan Chamber of Commerce?
LAURA BUCKO: Well, it certainly has. It’s a whole industry unto itself and there are a lot of members that saw that early on and are very passionate about it and it has been a very important sector for the chamber.
JOHN SHEGERIAN: No kidding! What kind of showcase events can you share with our listeners that the Green Business Committee has had?
LAURA BUCKO: Not only do we do general networking events and small committee events. We’ve also had some larger events. A few years back, we did a Greener New York conference that was hosted by Con Edison and it was organized by our partner at Action Environmental, which is a major waste removal and recycling company. We also had a green film festival that was a lot of fun to organize and it was focused around issues around food. We showed clips from the films Food Inc, Fresh, Flow, and Gasland and then we had a panel discussion about organic food and the local food movement. Then finally we had a clean transportation summit that focused on electric cars, car sharing, bike sharing, and waterways and that was organized by our member, Tom Gwendeni of E3 Think. Now, he’s just won a bike sharing contract for Hoboken so now we look forward to seeing his work there.
JOHN SHEGERIAN: Wow, that’s great. You said Action and some of the other members so this is touching every other industry like you said and there’s Green Financial. There’s green in the waste and recycling industry so for our listeners on the island of Manhattan, can everyone have a role? If they want to green their business or they already are doing things that are in the sustainability space, everyone can become a member?
LAURA BUCKO: Oh, absolutely. Everyone can become a member of the Manhattan Chamber of Commerce as long as they’re interested in doing business in Manhattan and anyone can take part in this committee as long as they’re interested in learning more about green and sustainability and it definitely touches on every industry. We see it most in design and construction; and around energy related but for instance, there’s a whole initiative to green restaurants and so we have one member who’s a specialist on that and helps members to save energy as well as composting and other ways in which they can become greener and more sustainable.
JOHN SHEGERIAN: For our listeners out there who just joined us, we’ve got Laura Bucko on. She’s the Vice President and Director of Communications at the Manhattan Chamber of Commerce and to follow along and see the work she’s doing there, you could go to www.manhattancc.org. What are some of the other organizations that you partner with?
LAURA BUCKO: We partner with many organizations, not just for the Green Committee, but throughout the chamber but some of the ones we’ve partnered with the Green Committee are New York Energy Week. That’s actually coming up. Wall Street Green Summit, Columbia Business Global Alumni Club, Green Festival Conference. That’s been held at the Javits before, but I believe it was just at Pier 92. Earth Day New York, the Go Green Conference, the Better Business Bureau for their CSR events, and we also partnered recently with the Taiwan Green Cleantech Delegation and Conference.
JOHN SHEGERIAN: Wow, so you give your members a lot of opportunity to interrelate in a much bigger platform than just here in Manhattan by giving them these opportunities at all these different conferences.
LAURA BUCKO: Absolutely. Green is a global issue and we have delegations come in from other countries. They want to hear about our green practices, how they can adopt them in their countries so there’s opportunity for international business in the green and sustainability field.
JOHN SHEGERIAN: That’s great. I’m on your website right now and your green section is just so chock full of information on the Green Committee resources. It’s just amazing. How much does it cost to join the Manhattan Chamber of Commerce as just a member and then to join the Green Business Committee?
LAURA BUCKO: So, it’s just $125 a year to become a member and that’s for an individual as well as for a sole proprietor. It doesn’t cost anything to join the committee. However, if a member wants to be identified on our website as a green business member, then that’s an additional $100 to be listed in that area of the website and see that additional visibility.
JOHN SHEGERIAN: That’s wonderful. You have so much content here with regards to recycling and waste management, green cleaning, food sourcing, energy efficiency, these are just to name a couple so you cover so many different sectors. It’s actually very impressive. My gosh!
LAURA BUCKO: That was put together by some of our experts on sustainability throughout the chamber so definitely some people in the know.
JOHN SHEGERIAN: That’s great. I see you give an award for Green Business of the Year every year so can you talk about some of the recent winners in most recent years?
LAURA BUCKO: Sure. We give this as part of our annual business awards breakfast, so we give about 10 different awards and one of the awards is green business of the year. Our most recent one was EcoLogic Solutions, which is green cleaning products and the President is a man named Anselm Doering, who was with us from the start of our Green Committee. Some of our other recent winners have been Action Carting Environmental Services, a recycling company, Boost Organics, which is a health food restaurant and it’s 100% organic, ABC Carpet, which has a really thorough sustainability program, and Green Apple Cleaners, which is a green dry cleaner. They only use water and CO2 in their dry cleaning.
JOHN SHEGERIAN: Wow, that is just amazing. Again, what’s more important than the clothes we wear in terms of our intimacy with being green and being sustainable and having our dry cleaning done without chemicals and being done in a sustainable way? What an important service that the dry cleaning service you just mentioned can give to the people on the island of Manhattan.
LAURA BUCKO: And, he has such a terrific story. It’s led by a man named David Kisner and he is a survivor of testicular cancer and he decided to put this company together when his wife was pregnant and he was getting treated for cancer and he really wanted to make sure that their home environment was as green and chemical-free as possible so we were very impressed with what he did with his business.
JOHN SHEGERIAN: Wow, that is impressive. How many locations does he have in Manhattan?
LAURA BUCKO: I’m not sure. I want to say it’s about six or seven. I’d have to check.
JOHN SHEGERIAN: So, it was a great business success story and the community has responded accordingly.
LAURA BUCKO: Absolutely.
JOHN SHEGERIAN: That is just great. That’s a great story actually. What are some of the other committees? I know you mentioned them a little while ago. Besides the Green Business Committee, which I love talking about because we are on Green is Good, what are some of MCC’s other committees that members can take part in and participate in?
LAURO BUCKO: Just to give an overview because committees are such an important part of the chamber. We have a Global Business Committee, Women’s Business, LGBT Business, Young Professionals, Tech and Innovation, Healthcare, Entrepreneurs and Professional Development Committees and then we also have business referral groups that are one person per industry to help members to get referrals and to grow their business.
JOHN SHEGERIAN: Gotcha. So, if you and I met today for the first time and you’re pitching me on joining MCC, what are the business benefits, whether you’re a green business or just a regular widget manufacturer here in the great island of Manhattan? Why should an individual or organization belong to the Manhattan Chamber of Commerce?
LAURA BUCKO: I will have to say that MCC is the greatest deal in town. You get so much for your money and it is really a way for individuals to market and grow their business and that’s what most of our members are joining for so you can grow your business by attending our networking meetings, participating in a committee, volunteering at MCC events and helping to man our tables at expos. You can meet potential clients, potential partners, and grow your whole base of contacts. We also work to educate the businesses about legislation that might affect them and also about current business trends that they need to know. In addition, we provide benefits such as discounts at Office Depot and UPS and other companies so services that you need to run your business and mostly, connecting our members is what it’s all about. We put people together so that they can talk and do business and help grow their business in the meantime.
JOHN SHEGERIAN: Got it. And when did the Manhattan Chamber of Commerce actually start?
LAURA BUCKO: In 1920. It was actually the Yorkville Chamber of Commerce on the Upper East Side and grew into the Upper East Chamber and in 1994, became the Manhattan Chamber of Commerce so we’ve only recently taken on that platform and when our President, Nancy Plaguer, took on the Manhattan Chamber, it was 200 members and now we’ve grown to 1,000 members and now we say we have 10,000 members and subscribers overall when we do our outreach in the community.
JOHN SHEGERIAN: How many members do you have today?
LAURA BUCKO: Ten-thousand members and subscribers are on our outreach list. Every time we send out an email, it goes to 10,000 people, so we have a very wide outreach in the community.
JOHN SHEGERIAN: How often are you messaging to them? Is it once a month? Once a week? How often do you send out a message to your list?
LAURA BUCKO: Several times a week. Some members think we message them a little too much because we just always have so much information to share and want to give our members every opportunity possible.
JOHN SHEGERIAN: That’s just wonderful — 10,000 members! That’s incredible. What’s in the future? You’ve been around since 1920. You’ve been the Manhattan Chamber of Commerce since 1994. What does the next two or three years look like for the Manhattan Chamber of Commerce?
LAURA BUCKO: We’re going to be continuing to grow our platform with the chamber and we’re taking on more advocacy issues. Recently, we took on the Paid Sick Days Initiative and although in the end it did not go the Chamber’s way, it did help to get our voice out into the community. We’re also taking on the horse carriage issue in New York City and we are for keeping the horse carriages as they are, small businesses in the city. We are always involved in many different initiatives. We have a World Trade Week going on right now in May. We also have Marketing Week going on in June. We have a very special kickoff event for marketing week, Meet the Founders of the Online Fashion Revolution, with the founders of Gilt Groupe, Birchbox, Bopple Bar, and Rate the Runway so there’s really innovative companies. We also have two new series that we’re doing. We’re doing our Innovation Showcase, where we’re doing a section on biotech. That’s actually next week and we just launched our new executive series. We did a section last week called Grand Review that was very well attended and then of course, in November, we always have out big business awards breakfast that we’re just taking nominations for so we really hope people will come to our website, take a look at that, and nominate some great businesses in New York City.
JOHN SHEGERIAN: That’s fantastic. We’ve got about three minutes left and I just want to go back now and talk a little bit more about the Green Business Committee so for our listeners out there, how do we get more people to join the Manhattan Chamber of Commerce Green Business Committee? You talked a little bit about the benefits of becoming a member of just the Manhattan Chamber of Commerce. Now let’s interrelate that with green. What’s the real pitch? If you and I were on an elevator today, Laura, what’s your elevator pitch to say hey John, you’ve got to also join and be involved with the Green Business Committee and want to make the planet a better place?
LAURA BUCKO: Sure, so if you’re a business that’s interested in green sustainability, you should join the chamber and start coming to some of our green events and our subcommittee meetings. You will meet some of the most interesting passionate people who are just doing fantastic work and have such interesting stories and it’s a great way to see how green sustainability is so important to business overall and to all of our business planning. I think it’s essential for everyone but especially for businesses who care about this particular issue. I think you’ll meet a whole group of like minded people who you did not even realize were out there and I can’t talk passionately enough about how wonderful this group is and the great contacts and resources you will meet there.
JOHN SHEGERIAN: Because of you, I’m going to now join the Manhattan Chamber of Commerce and the Green Business Committee.
LAURA BUCKO: Oh, I hope you do.
JOHN SHEGERIAN: We are going to and we’ll have a lot of your members on Green is Good then because they deserve to be on our show and we look forward to joining and we look forward to having you back on, Laura, to tell more of the great stories that you’re getting to platform and share at the Manhattan Chamber of Commerce and with your Green Business Committee. For our listeners out there that want to learn more about Laura’s great work and the great work of the Manhattan Chamber of Commerce or to join the Manhattan Chamber of Commerce or the Green Business Committee, it’s www.manhattancc.org. Thank you, Laura, for being an inspiring green business ambassador. You are truly living proof that green is good.
The Evolution of Green Businesses in New York with Manhattan Chamber of Commerce’s Laura Bucko
JOHN SHEGERIAN: Welcome back to Green is Good, and we’re so honored to have with us today Laura Bucko. She’s the Vice President and Director of Communications for the Manhattan Chamber of Commerce. Welcome to Green is Good, Laura.
LAURA BUCKO: Thanks so much for having me, John.
JOHN SHEGERIAN: Before we get talking about all the great things you’re doing at the Manhattan Chamber of Commerce, can you share please the Laura Bucko story and journey leading up to your position at the Manhattan Chamber of Commerce?
LAURA BUCKO: Sure, I’m happy to. I’ve been with the Manhattan Chamber for 10 years and started with them as an Office Manager and after two promotions, I’m now Vice President and Director of Communications. Before then, I was in the job I moved to New York for was I worked at a literary agency called Harold Ober Associates, where I represented authors and worked to get them published. Previously, I got my education at Smith College, where I majored in English and have a Master of Fine Arts in Poetry from Sarah Lawrence College, worked a few years as a teacher and then moved to New York.
JOHN SHEGERIAN: Awesome, and so thank you for being with us today and for our listeners that want to follow along online while listening to the show, it’s www.manhattancc.org. What does the Manhattan Chamber of Commerce, the MCC, do and what’s your role there, Laura? How does it interrelate with businesses in New York City and in Manhattan?
LAURA BUCKO: We’re a chamber of commerce and function much as other chambers do. We’re a 501(c)6 membership organization. We advocate for, connect, and educate the small business community of Manhattan and we also work in conjunction with other borough chambers, Bronx, Queens, Brooklyn, and Staten Island but we’re all separate organizations. I’m the VP and Director of Communications. That means I work with our sponsors and our membership and I work on overall strategic programming and ways to engage the members.
JOHN SHEGERIAN: You’re on Green is Good today for a reason, because there is a nexus between green and sustainability and the MCC and its business members. Can you share a little bit about where green and sustainability intersects with the Manhattan Chamber of Commerce and its members?
LAURA BUCKO: Sure, happy to. Back in 2008, we were starting to see a bigger influx of members who worked on energy efficiency and recycling and organic products and organic food and we started to see that maybe we should put these members together and start talking so I launched a green business committee, ended up being very popular for the chamber. We started out with 10 members in a room and have up to 250 members and it was also a time when green and sustainability were being talked a lot about in the city. Mayor Bloomberg had very strong initiatives in that regard. There was Plan 2030, which was plans for New York City and how to make it more sustainable over time and how to plan for climate change and changes in population growth and other plans in the city.
JOHN SHEGERIAN: Gotcha. Since 2008, how many members have joined the green business committee of the MCC?
LAURA BUCKO: I have about 250 on my list and those are made up of members who are green businesses as well as those who are just regular businesses trying to have better sustainability practices that they can share with their employees.
JOHN SHEGERIAN: Wow, that is amazing. How does it function within the MCC? Do you have separate Green Business Committee events and functions and how do they interrelate differently than the regular members?
LAURA BUCKO: We sure do have a lot of different programming for the Green Business Committee. We have quarterly events where we have members get up and talk about their business and what their business is and other people can ask questions. We also have several different subcommittees and this is the only chamber committee that has subcommittees as well as its general committee and the subcommittees include, we have Green Finance, which is a group that talks about usually retrofits for buildings and how to finance these changes and updates. We also have a Green Design and Construction Group that’s been hosting tours of LEED certified spaces and we also have a Green Energy Group that meets to discuss regulations and different business opportunities around that.
JOHN SHEGERIAN: So, green is taking on a huge life of its own and role at the Manhattan Chamber of Commerce?
LAURA BUCKO: Well, it certainly has. It’s a whole industry unto itself and there are a lot of members that saw that early on and are very passionate about it and it has been a very important sector for the chamber.
JOHN SHEGERIAN: No kidding! What kind of showcase events can you share with our listeners that the Green Business Committee has had?
LAURA BUCKO: Not only do we do general networking events and small committee events. We’ve also had some larger events. A few years back, we did a Greener New York conference that was hosted by Con Edison and it was organized by our partner at Action Environmental, which is a major waste removal and recycling company. We also had a green film festival that was a lot of fun to organize and it was focused around issues around food. We showed clips from the films Food Inc, Fresh, Flow, and Gasland and then we had a panel discussion about organic food and the local food movement. Then finally we had a clean transportation summit that focused on electric cars, car sharing, bike sharing, and waterways and that was organized by our member, Tom Gwendeni of E3 Think. Now, he’s just won a bike sharing contract for Hoboken so now we look forward to seeing his work there.
JOHN SHEGERIAN: Wow, that’s great. You said Action and some of the other members so this is touching every other industry like you said and there’s Green Financial. There’s green in the waste and recycling industry so for our listeners on the island of Manhattan, can everyone have a role? If they want to green their business or they already are doing things that are in the sustainability space, everyone can become a member?
LAURA BUCKO: Oh, absolutely. Everyone can become a member of the Manhattan Chamber of Commerce as long as they’re interested in doing business in Manhattan and anyone can take part in this committee as long as they’re interested in learning more about green and sustainability and it definitely touches on every industry. We see it most in design and construction; and around energy related but for instance, there’s a whole initiative to green restaurants and so we have one member who’s a specialist on that and helps members to save energy as well as composting and other ways in which they can become greener and more sustainable.
JOHN SHEGERIAN: For our listeners out there who just joined us, we’ve got Laura Bucko on. She’s the Vice President and Director of Communications at the Manhattan Chamber of Commerce and to follow along and see the work she’s doing there, you could go to www.manhattancc.org. What are some of the other organizations that you partner with?
LAURA BUCKO: We partner with many organizations, not just for the Green Committee, but throughout the chamber but some of the ones we’ve partnered with the Green Committee are New York Energy Week. That’s actually coming up. Wall Street Green Summit, Columbia Business Global Alumni Club, Green Festival Conference. That’s been held at the Javits before, but I believe it was just at Pier 92. Earth Day New York, the Go Green Conference, the Better Business Bureau for their CSR events, and we also partnered recently with the Taiwan Green Cleantech Delegation and Conference.
JOHN SHEGERIAN: Wow, so you give your members a lot of opportunity to interrelate in a much bigger platform than just here in Manhattan by giving them these opportunities at all these different conferences.
LAURA BUCKO: Absolutely. Green is a global issue and we have delegations come in from other countries. They want to hear about our green practices, how they can adopt them in their countries so there’s opportunity for international business in the green and sustainability field.
JOHN SHEGERIAN: That’s great. I’m on your website right now and your green section is just so chock full of information on the Green Committee resources. It’s just amazing. How much does it cost to join the Manhattan Chamber of Commerce as just a member and then to join the Green Business Committee?
LAURA BUCKO: So, it’s just $125 a year to become a member and that’s for an individual as well as for a sole proprietor. It doesn’t cost anything to join the committee. However, if a member wants to be identified on our website as a green business member, then that’s an additional $100 to be listed in that area of the website and see that additional visibility.
JOHN SHEGERIAN: That’s wonderful. You have so much content here with regards to recycling and waste management, green cleaning, food sourcing, energy efficiency, these are just to name a couple so you cover so many different sectors. It’s actually very impressive. My gosh!
LAURA BUCKO: That was put together by some of our experts on sustainability throughout the chamber so definitely some people in the know.
JOHN SHEGERIAN: That’s great. I see you give an award for Green Business of the Year every year so can you talk about some of the recent winners in most recent years?
LAURA BUCKO: Sure. We give this as part of our annual business awards breakfast, so we give about 10 different awards and one of the awards is green business of the year. Our most recent one was EcoLogic Solutions, which is green cleaning products and the President is a man named Anselm Doering, who was with us from the start of our Green Committee. Some of our other recent winners have been Action Carting Environmental Services, a recycling company, Boost Organics, which is a health food restaurant and it’s 100% organic, ABC Carpet, which has a really thorough sustainability program, and Green Apple Cleaners, which is a green dry cleaner. They only use water and CO2 in their dry cleaning.
JOHN SHEGERIAN: Wow, that is just amazing. Again, what’s more important than the clothes we wear in terms of our intimacy with being green and being sustainable and having our dry cleaning done without chemicals and being done in a sustainable way? What an important service that the dry cleaning service you just mentioned can give to the people on the island of Manhattan.
LAURA BUCKO: And, he has such a terrific story. It’s led by a man named David Kisner and he is a survivor of testicular cancer and he decided to put this company together when his wife was pregnant and he was getting treated for cancer and he really wanted to make sure that their home environment was as green and chemical-free as possible so we were very impressed with what he did with his business.
JOHN SHEGERIAN: Wow, that is impressive. How many locations does he have in Manhattan?
LAURA BUCKO: I’m not sure. I want to say it’s about six or seven. I’d have to check.
JOHN SHEGERIAN: So, it was a great business success story and the community has responded accordingly.
LAURA BUCKO: Absolutely.
JOHN SHEGERIAN: That is just great. That’s a great story actually. What are some of the other committees? I know you mentioned them a little while ago. Besides the Green Business Committee, which I love talking about because we are on Green is Good, what are some of MCC’s other committees that members can take part in and participate in?
LAURO BUCKO: Just to give an overview because committees are such an important part of the chamber. We have a Global Business Committee, Women’s Business, LGBT Business, Young Professionals, Tech and Innovation, Healthcare, Entrepreneurs and Professional Development Committees and then we also have business referral groups that are one person per industry to help members to get referrals and to grow their business.
JOHN SHEGERIAN: Gotcha. So, if you and I met today for the first time and you’re pitching me on joining MCC, what are the business benefits, whether you’re a green business or just a regular widget manufacturer here in the great island of Manhattan? Why should an individual or organization belong to the Manhattan Chamber of Commerce?
LAURA BUCKO: I will have to say that MCC is the greatest deal in town. You get so much for your money and it is really a way for individuals to market and grow their business and that’s what most of our members are joining for so you can grow your business by attending our networking meetings, participating in a committee, volunteering at MCC events and helping to man our tables at expos. You can meet potential clients, potential partners, and grow your whole base of contacts. We also work to educate the businesses about legislation that might affect them and also about current business trends that they need to know. In addition, we provide benefits such as discounts at Office Depot and UPS and other companies so services that you need to run your business and mostly, connecting our members is what it’s all about. We put people together so that they can talk and do business and help grow their business in the meantime.
JOHN SHEGERIAN: Got it. And when did the Manhattan Chamber of Commerce actually start?
LAURA BUCKO: In 1920. It was actually the Yorkville Chamber of Commerce on the Upper East Side and grew into the Upper East Chamber and in 1994, became the Manhattan Chamber of Commerce so we’ve only recently taken on that platform and when our President, Nancy Plaguer, took on the Manhattan Chamber, it was 200 members and now we’ve grown to 1,000 members and now we say we have 10,000 members and subscribers overall when we do our outreach in the community.
JOHN SHEGERIAN: How many members do you have today?
LAURA BUCKO: Ten-thousand members and subscribers are on our outreach list. Every time we send out an email, it goes to 10,000 people, so we have a very wide outreach in the community.
JOHN SHEGERIAN: How often are you messaging to them? Is it once a month? Once a week? How often do you send out a message to your list?
LAURA BUCKO: Several times a week. Some members think we message them a little too much because we just always have so much information to share and want to give our members every opportunity possible.
JOHN SHEGERIAN: That’s just wonderful — 10,000 members! That’s incredible. What’s in the future? You’ve been around since 1920. You’ve been the Manhattan Chamber of Commerce since 1994. What does the next two or three years look like for the Manhattan Chamber of Commerce?
LAURA BUCKO: We’re going to be continuing to grow our platform with the chamber and we’re taking on more advocacy issues. Recently, we took on the Paid Sick Days Initiative and although in the end it did not go the Chamber’s way, it did help to get our voice out into the community. We’re also taking on the horse carriage issue in New York City and we are for keeping the horse carriages as they are, small businesses in the city. We are always involved in many different initiatives. We have a World Trade Week going on right now in May. We also have Marketing Week going on in June. We have a very special kickoff event for marketing week, Meet the Founders of the Online Fashion Revolution, with the founders of Gilt Groupe, Birchbox, Bopple Bar, and Rate the Runway so there’s really innovative companies. We also have two new series that we’re doing. We’re doing our Innovation Showcase, where we’re doing a section on biotech. That’s actually next week and we just launched our new executive series. We did a section last week called Grand Review that was very well attended and then of course, in November, we always have out big business awards breakfast that we’re just taking nominations for so we really hope people will come to our website, take a look at that, and nominate some great businesses in New York City.
JOHN SHEGERIAN: That’s fantastic. We’ve got about three minutes left and I just want to go back now and talk a little bit more about the Green Business Committee so for our listeners out there, how do we get more people to join the Manhattan Chamber of Commerce Green Business Committee? You talked a little bit about the benefits of becoming a member of just the Manhattan Chamber of Commerce. Now let’s interrelate that with green. What’s the real pitch? If you and I were on an elevator today, Laura, what’s your elevator pitch to say hey John, you’ve got to also join and be involved with the Green Business Committee and want to make the planet a better place?
LAURA BUCKO: Sure, so if you’re a business that’s interested in green sustainability, you should join the chamber and start coming to some of our green events and our subcommittee meetings. You will meet some of the most interesting passionate people who are just doing fantastic work and have such interesting stories and it’s a great way to see how green sustainability is so important to business overall and to all of our business planning. I think it’s essential for everyone but especially for businesses who care about this particular issue. I think you’ll meet a whole group of like minded people who you did not even realize were out there and I can’t talk passionately enough about how wonderful this group is and the great contacts and resources you will meet there.
JOHN SHEGERIAN: Because of you, I’m going to now join the Manhattan Chamber of Commerce and the Green Business Committee.
LAURA BUCKO: Oh, I hope you do.
JOHN SHEGERIAN: We are going to and we’ll have a lot of your members on Green is Good then because they deserve to be on our show and we look forward to joining and we look forward to having you back on, Laura, to tell more of the great stories that you’re getting to platform and share at the Manhattan Chamber of Commerce and with your Green Business Committee. For our listeners out there that want to learn more about Laura’s great work and the great work of the Manhattan Chamber of Commerce or to join the Manhattan Chamber of Commerce or the Green Business Committee, it’s www.manhattancc.org. Thank you, Laura, for being an inspiring green business ambassador. You are truly living proof that green is good.
JOHN SHEGERIAN: Welcome to another edition of Green is Good, and we’re so excited to have with us today Leslie Durso. She’s a vegan chef and a healthy living expert. Welcome to Green is Good, Leslie.
LESLIE DURSO: Hi. How are you guys?
JOHN SHEGERIAN: We are great today and we’re so glad to have you on to share all the great things you’re doing to help vegan-ize the world and make it a healthier more sustainable place to live and it’s just great to have you. You have an interesting background and journey. I’d like you to share that before we get talking about all the things you’re doing today. Talk a little bit about your background, Leslie, and where you’ve been leading up to becoming a vegan chef and healthy living expert.
LESLIE DURSO: Sure, I would love to. My journey started early, a lot earlier than most people’s. Meat was something that I never really acquired a taste for and I grew up in a very large Italian family with a lot of food and a lot of meat and our whole lives just revolved around the dinner table and when I was about eight years old, I found out what a vegetarian was and I said, ‘That’s what I am,’ and my family said, ‘What? Who is this kid in this Italian part of our family? You’re going to stop eating meat?’ and they thought it was a phase I was going through. It was a really big deal but they finally after years and years accepted my decision and it was later in life that I decided to cut out all animal products. I basically just stopped eating all of them and I was like, okay now I’m a vegan and it was a very easy journey for me. I always thought it was sort of meant to be and then getting into the food world, obviously I had the same stuff for food at a young age because my mom, after making Italian spaghetti, made the sauce and peanut butter and jelly sandwiches for me. She just wasn’t quite sure what to make and it got me in the kitchen with my mom and my grandmother and my great grandmother figuring out foods, figuring out vegetables, how to make them without meat and how to make something meat eaters would like them as well and that’s something that was really important for them so all my food had to taste really good to everyone, not just people that are obsessed with vegetables as I am.
JOHN SHEGERIAN: Wait a second now. First of all, for our listeners, we’re so excited to have Leslie Durso on. She’s a vegan chef and a healthy living expert and if you want to follow along on your tablet or iPad or laptop while you listen to this edition of Green is Good, you can go to
JOHN SHEGERIAN: Welcome to another edition of Green is Good. I’m John Shegerian, your host, and today, I’ve got Joe Pickard on the line. He’s the Chief Economist and Director of Commodities from ISRI, the great Institute of Scrap and Recycling. Welcome to Green is Good, Joe.
JOE PICKARD: John, thanks for having me, great to be here.
JOHN SHEGERIAN: Happy to have you and before we get talking about all the great work you’re doing at ISRI, can you share first the Joe Pickard story? Talk about how you even got to this position.
JOE PICKARD: Sure so I’ve been with ISRI about three-and-a-half years now. I’ve always been interested in recycling. I’m an economist by training and a lot of the focus of my graduate studies was on international trade and commodities so fresh out of graduate school I got a job as a research analyst for a consulting firm in the Washington, DC, area and that was focused mostly on agricultural commodities but a lot of the work that you do in terms of commodities analysis is transferrable to different commodity groups so right after working for the consulting firm in the DC area, we actually moved overseas to Lisbon, Portugal where I was the economist for the International Copper Study Group in Lisbon. I was there for about four years and a lot of the focus on my research there was not just on primary copper but on copper scrap, scrap recycling statistics globally in terms of how much copper gets melted at refineries and smelters for reuse and then the opportunity to move to ISRI came along, which was a fantastic opportunity for me in terms of broadening the scope of commodities that it covered but I really got to delve into recycling a little bit more, which has always been a personal interest of mine. Prior to graduate school, I did a stint briefly at the environment program at the Pew Charitable Trust so it’s sustainable development, recycling, the environment, and how it relates to the larger economy has always been an interest of mine.
JOHN SHEGERIAN: Got it. Joe, the Institute of Scrap and Recycling Industry has been around a long time. Give us some scope. How big is the U.S. scrap recycling industry and what’s its economic impact? You’ve got a fascinating position, not only at ISRI but in terms of, as you just shared, your background as an economist and also a commodity expert. You’re at a very fascinating crossroads in terms of your knowledge and also on the platform that the Institute of Scrap Recycling Industries has given you so how big is the entire industry in terms of its economic impact?
JOE PICKARD: Yeah, well thanks for that and maybe just by way of background, I can give you a little bit more of what we do here on the economics and commodities side and how that fits into the big picture because it is a big industry and a growing industry. Its annual factor is about $90 billion, with a B, each year. The industry in the U.S. alone processes about 135 million metric tons annually. What we do here at ISRI from the economic side is we try to keep our members informed about what’s going on with the economy and what’s going on in commodity markets, which have such a big impact on the bottom line of the scrap recycling businesses but we also try to spread the word to external audiences about all the great benefits associated with the scrap recycling industry because it is an extremely innovative industry, as you know, John. It’s large. As I said, it’s about $90 billion per year. If you look at just the number of jobs that the industry creates, We had a study commissioned last year that showed we had about 138,000 people directly employed by the scrap recycling industry. If you look a little bit further, including the jobs that are supported by suppliers and other jobs indirectly supported by the industry, that number increases to over 460,000 jobs that are supported by the scrap recycling industry alone in the U.S. so it’s an extremely innovative industry with a large economic impact. It also has great environmental impact, as you know, using recycled goods has tremendous benefit not just for the economy but for the environment as well. If you look at particular commodities like aluminum, for example, the energy savings using recycled material versus prime can be 90% or more so it’s great for the economy and it’s great for the environment as well.
JOHN SHEGERIAN: You know, Joe, you mentioned aluminum. What are the other key scrap commodities that are processed out of the scrap recycling industry?
JOE PICKARD: Sure and just to go back quickly, ISRI members are going to process everything along the commodity chain, not just metals including ferrous and nonferrous metals, but also paper, plastics, electronics, rubber and tire, and ISRI represents about 1,700 member companies and 21 chapters across the country but we also have a growing number of international members as well.
JOHN SHEGERIAN: And it’s the largest organization of its kind in the world, correct?
JOE PICKARD: That’s correct, yeah, and so some of the biggest commodities that our members process, by volume, include ferrous, which is iron and metal. That’s typically around 75 million metric tons any given year recovered. Paper is also a very big commodity by volume. That’s upwards of 50 million tons per year but we’re also processing copper and aluminum and all of the nonferrous metals. We’re processing electronic scrap. Figures from the ITC show that annually we’re processing over 4 million metric tons of electronic scrap alone here in the U.S., in addition to tire and rubber, textiles, and basically the whole list of recyclable commodities.
JOHN SHEGERIAN: Got it. If our listeners just joined us, we’ve got Joe Pickard on. He’s the Chief Economist and Director of Commodities at ISRI. If you want to follow along, I’m on their site right now. It’s a wonderful site. It’s
JOHN SHEGERIAN: Welcome back to Green is Good and we’re so honored to have back with us again Linda Demmler. She’s the Vice President of IBM Global Financing and Global Asset Recovery Services of North America, the great and iconic IBM brand. Welcome to Green is Good again, Linda.
LINDA DEMLER: Great, thank you John. I am so excited to be back on your show.
JOHN SHEGERIAN: I’m so happy to have you back on and for our listeners that didn’t have the opportunity to hear the great work that you’re doing at IBM the last time you were on the show, before we start talking about what you’re doing, talk a little bit about Linda Demmler. Give a little bit of your story and you journey leading up to IBM and the important position that you have here today.
LINDA DEMLER: Sure. I’d be happy to. Thanks, John. In my current position, I’m responsible for global asset recovery services and at IBM and this has really been a journey for me. I started with IBM in the northeast region and I have worked in our leasing operations, our leasing company, for the majority of my career in a variety of different roles, whether it’s been strategic alliances or channel development or business development but I keep coming back to this asset recovery business because it’s just an interesting and fascinating business to me in terms of its ability to have real impact on the world around us. I live now in Annapolis, Maryland. I’m married. I have a 10-year-old daughter, Reese, and so as we look at the world around us and we want to be strong professionally in furthering the agenda of our corporations, we also want to be good stewards of the environment that we’re operating and the communities that we’re operating within so it’s been nice that this IBM journey has afforded me the opportunity to work on something as valuable as asset recovery and sustainability that really improves the way companies operate as well as the way IBM impacts the environment and communities in which we operate.
JOHN SHEGERIAN: Before we go into the nitty gritty of our discussion, for our listeners out there that want to follow along online, IBM has one of the greatest websites out there and to follow along on what we’re going to be talking about with Linda today, you can go to IBM.com/financing. There’s so much great information here on sustainability and all the great work IBM is doing with regards to asset recovery services and sustainability. Your role has of recent times changed a little bit. Can you share the difference in your roles now in charge of North America versus worldwide?
LINDA DEMLER: Yeah, absolutely. So it certainly has been an exciting and dynamic year. It’s interesting. There’s been so much that’s been new. Previously, I was running worldwide sales within global asset recovery services. I spent my life on a plane visiting all the countries and geographies around the world, meeting with clients, meeting with business partners, meeting with other IBMers on how we can further the sustainability agenda and really leverage best practices as a singular unit around the globe. About a year ago, I took this position responsible for North America and it’s been very interesting in that there is so much new in working directly with companies and getting down to the next level of working with them and driving companies’ own agendas, whether it is an IT transformation or a business transformation or their own sustainability initiatives but honestly, the world’s become so accessible that one of the things that I’ve found is that there are as many similarities as there are differences and I find most often working with the North American companies that no matter what we’re doing, there tend to be global implications to what their current needs or their current initiatives are, more than ever before so for instance, many U.S. companies have non-U.S. operations and even the smallest of partnerships could have a global footprint impact and I’m always approaching the new engagements anticipating that there will be a global impact and that’s really helpful for me as an IBM organization, given that we have this global footprint and that this critical mass of IT assets from our leasing portfolio. That gives us great insight and experiences that resonate in a variety of different situations. We’re used to working with businesses small and large, the smallest businesses to Fortune 100, but doing that across 40 different countries really gives us a breadth of perspective that in American companies, gives us a lot of flexibility and a lot of adaptability for the way the world is changing for everyone and how we need to recreate and reinvent our business models going forward.
JOHN SHEGERIAN: That’s so interesting so of course hindsight in life, Linda, is always 20/20 but now that you look back a little bit of recent years and your position change, are you happy with the sequence that your career followed? Because are you better in your current role in charge of North America because of your previous global worldwide experiences?
LINDA DEMLER: I absolutely think so. I think having that diversity of experience and meeting with employees and clients and partners from around the world and seeing all the variety of business models that are out there really gave me the ability to look at problems, look at solutions, look at new ideas from many different perspectives as opposed to having just one view of the world so it has been very enriching to me professionally and I would say personally as well. I still mentor a number of women from different countries around the world and bringing those experiences to me as a person makes me a more enriched person and you can’t help but be changed by those relationships.
JOHN SHEGERIAN: That’s great. In our first interview, we talked about three principal market advantages that you have at IBM that you offer in the global asset recovery services division and those were sustainability, affordability, and trusted advisor and I’ve thought about that a lot more and that resonated with my listeners. I got a lot of feedback on that. Can you take a deeper dive into those three principles that set you apart from everyone else. Talk a little bit about the genesis of those three and how they continue to drive your differentiating sales proposition forward at IBM.
LINDA DEMLER: You know, John, this was a real turning point for GARS when we focused on– We had been creating value through asset recovery solutions for over 30 years and we had so many best practices. They had been replicated around the world. We have eight patents for our unique and innovative remanufacturing and demanufacturing operations. I’m not going to say we became complacent but we certainly thought we know what’s going on. Over the last 10 years alone, we processed nearly a billion pounds through these operations so a few years ago, we really challenged ourselves to say we can do more, we can do faster, but how do we do better? What is it that really makes us different as an organization, as individuals, why do we show up at work in the morning? Why do we do what we do? Why do clients want to do business with us? What do we do that clients value? And so we created these small teams around the world to take pulse of local clients and marketplaces and honestly, we walked in with kind of a bias that we assumed we’d have to create these regionally based themes that resonated with clients locally and it was really fascinating. It’s not what we found at all. Of course, there’s local customs, there’s legal restrictions, there’s lots of business practices that are unique as you go to each city around the globe but at the core, what we’ve found is that clients value us because of the robust investments and IBM’s unwavering commitment we’ve made to environmental leadership, sustainability and they work with us because we don’t focus on selling just what’s in our warehouses but they want to work with us because we listen to their challenges and we work with them to develop real solutions to their problems, whatever those solutions might be. Sometimes there’s many client conversations I’m involved in. I don’t get a sale out of them but I get a customer and I get a customer that we will partner over many years in the future because I show up as a trusted advisor, not as a solutions seller and my team prides themselves on being innovative experts to really drive the pain points out of the customer business model, not just sell what we have on our truck and what we create that the clients value through that process is real affordability, not just low cost. I’m not just going to walk in with the lowest priced hardware or services but really focusing on what is it that we can do to accelerate a customer’s critical transformation end to end, acquiring solutions, getting them implemented, using them, getting rid of them. Sometimes disposing is the hardest thing and all of this comes down to affordably reducing the time cost and risk of customers’ transformation and affordability, for me, is all about realizing and truly recognizing with the client that time is money and the higher the risk, the more exposure clients have to costs increasing when things go wrong and so what was eye-opening was that these three themes of sustainability leadership and showing up as a trusted advisor not just there to sell something and really looking at the end to end transformation and how can we improve the affordability of that transformation, whether it’s reducing risks or reducing costs or reducing time and it was eye-opening that this was the same in every region, every geography, every client. Clients want to work with trusted advisors that enable them to affordably accelerate their transformation and link their corporate agendas and their execution to sustainability stewardship.
JOHN SHEGERIAN: That’s the recipe for success at IBM.
LINDA DEMLER: It’s been really fun. I think it’s really energized the team that while we like what we did, we’re all very passionate about it, you can tell we enjoy what we do but for us, what really crystallized it was the impact it could have on improving clients’ businesses and moving the agenda forward on a smarter planet was really energizing.
JOHN SHEGERIAN: For our listeners out there that just joined us, we’ve got Linda Demmler back on Green is Good today. She’s the Vice President of IBM Global Financing and Global Asset Recovery Services of North America and to learn more about what she’s doing at IBM, it’s IBM.com/financing. Linda, I don’t want to gloss over it but I do want you to touch upon the wow numbers. You just touched on it a little while ago. Give the last x amount of years. You said a billion something? And give the annual number that you recycle in the cars division at IBM.
LINDA DEMLER: Right, so I did mention, over the last ten years, we passed about a billion pounds of material through our remanufacturing/demanufacturing division around the world and I’m a visual person so for me, this is equivalent to 1,000 Airbus 300s.
JOHN SHEGERIAN: Oh my gosh!
LINDA DEMLER: If you look at 2013 alone, we processed more than 800,000 units of IT equipment and what we very much focus on, our unique value that we try to bring to the sustainability environment is we pride ourselves on our high percent of reuse versus solely recycling, 800,000 units of IT that we processed in 2013, more than 91% of it was reused and resold with the remainder being dismantled parts, going into recovery of precious metals, and if you take just the laptops we processed last year, it would be nearly the height of Mount Everest.
JOHN SHEGERIAN: But let’s be honest, all of this is just appropriate and great sustainability practices, 91% being reused and resold and the other part going to end of life practices being commoditized. Everything’s staying out of the landfill then and everything is being disposed of appropriately so that’s all great sustainability practices and so kudos to IBM, kept that all out of the environment
LINDA DEMLER: It’s also good business for customers because it frees up the capital for the customers to spend on their core business requirements, whether they’re focused on investing in innovation or growth or transformation so we do, the tens of thousands of assets that we receive back each week, we do remanufacture them and we remanufacture them according to original manufacturing standards and the way we drive such high reuse standards is we custom configure them for reuse and resale and so by focusing heavily on this reuse versus just pure recycling objective, we are able to help customers enable and drive forward their transformation because they’re either extending the life of the assets within their enterprise or they’re acquiring repurposed assets that allow them to extend the life of what they have in their footprint already while they’re making the big investments and transformations that are really going to drive their business forward, cloud, analytics, mobile, all that initiative that is bringing strategic importance to their business and really displacing huge number of assets in the process.
JOHN SHEGERIAN: Linda, what we love to do on this show, as you already know, is give solutions so we have about four minutes left. For our listeners out there that are COOs or CEOs of companies, our listeners out there that are CTOs or other operations managers that make decisions with regards to recycling and new equipment and new technology, what are they supposed to be thinking about? What do you want them thinking about in terms of making decisions when need to refresh their equipment and such? What are some of the paying points? What are some of the things that you want to be top of mind?
LINDA DEMLER: I think the untapped potential for companies out there is as companies are driving huge investments in these new promising initiatives, like Cloud and big data and mobility, are hugely disruptive and will move their businesses forward but it is displacing a large number of assets that can and should be reused and can return value to offset some of the cost and risk and time of those transformations they’re investing in so the key thing to think about is having a strategic asset management initiative in place that allows companies to extract the value out of the assets being displaced and working with a trusted advisor so that they don’t incur incremental risks or incremental costs as they go through that displacement and dispose of those assets.
JOHN SHEGERIAN: And that’s really what you are then. You’re the plug and play for COOs and CEOs and other company leaders across the world and people become then that trusted advisor who then takes those assets and gets them repurposed in a safe, both environmental and data protection way, correct?
LINDA DEMLER: Correct. Absolutely.
JOHN SHEGERIAN: Got it, got it, got it. What should they be aware of though? Down to two minutes here. What should they not be doing? What are some of the absolute worst decisions someone in a decision making role can make right now when getting rid of their electronic assets?
LINDA DEMLER: There’s a few considerations. Being cognizant of your own environmental stewardship plan, making sure that companies you’re partnering with are following the same policies and practices and methodologies that you have, that companies that you’re partnering with are keeping up with the complex ever-changing environmental regulations and that there truly are environmental management systems and I’d be remiss if when you’re working with companies, you’re working with companies who are not focused on reusing versus solely recycling because the reuse is where we really contribute to the sustainability of the environment and reduce the manufacture of incremental new assets because we have fully appropriate and fully capable new assets ready to go.
JOHN SHEGERIAN: And reuse is one of the greatest and most legitimate forms of recycling. Shameless plug. We’re down to the last minute or so. If you want our audience members to have one big take away about your thoughts about IBM’s Global Financing Global Asset Recovery Services, GARS business unit, what would it be?
LINDA DEMLER: I have to say I’m very proud of IBM’s longstanding history of environmental leadership and through those initiatives, we truly are making the world smarter and a better place and we’d be happy to work with companies small and large to help put in place an asset management and disposition strategy.
JOHN SHEGERIAN: You are making the world a better place. Thank you, Linda, for being a visionary sustainability superstar. You are truly living proof that Green is Good.
JOHN SHEGERIAN: It’s so great to have you both here, to have women entrepreneurs on the show doing great things. Before we get talking about your great brand, Urban Market Bags, please share the fascinating story behind Kerri Stenson and Cindy Goldberg, how you met, how you made a business, what other things you’re doing together, share the journey together before we even get into to talking about Urban Market Bags.
KERRI STENSON: Great. Well, we met through our kids at a school in Woodside, California and we immediately discovered that we have so many synergies and very community minded, tons of volunteering for the school, and what we’ve discovered is that when we work together, we can move mountains and have a lot of fun doing it so after volunteering and running all sorts of things through the school for a good nine, ten years, we’ve started a local magazine, a food magazine that’s all about sustainable living and eating locally and healthily and that’s called, “Edible Silicon Valley” and through that, our love for our friendship and working together has really sprung the impetus for Urban Market Bags, which has just been truly a joy and a pleasure.
JOHN SHEGERIAN: Got it and how long ago did you start Urban Market Bags?
KERRI STENSON: We started Urban Market Bags really about a month ago but the idea came up in October. We started thinking about colors for the bags, designs for the bags, Cindy did the whole website, we did all the legal work on our own and we’ve just been kind of getting it going.
JOHN SHEGERIAN: Okay so give the epiphany. You ladies are obviously inspiring. You’re innovative, creative, you’ve got massive amounts of energy. You were already doing a business together, “Edible Silicon Valley” magazine. Why Urban Market Bags? What was the aha moment for both of you when you were together that made you create this as your next venture?
KERRI STENSON: Well, we love to have fun and we love to live smart and be fashionable and this product allows for all of that and we just want to kind of share the love with the whole world actually.
CINDY GOLDBERG: Especially now that there are about 119 plastic bag ordinances around the United States, it’s a life opportunity for people to experience reusable shopping bags that are high quality and really good looking and cool. Some of them out there aren’t so cool.
JOHN SHEGERIAN: I agree with you, by the way, on the not so cool stuff so I love it.
CINDY GOLDBERG: That was our inspiration was to help people look good while doing good.
JOHN SHEGERIAN: I’m on your beautiful website right now and for our listeners out there that want to follow along or want to buy some of Kerri and Cindy’s beautiful looking bags, it’s www.urbanmarketbags.com and it’s a fun site. There’s so many cute photos on it and cute sayings. It draws you in. It’s fun to be on the site. I was all over it last night during the pre-show prep and I’m looking at a shot right now and the colors are just really engaging so kudos to both of you for making such a beautiful and fun website. Let’s talk about the Urban Market Bags and how are you getting the word out there? Are you going to stores in the Woodside area where you live and are they going to be carrying the bags or is this going to be only through social media and your website? What’s your vision of how to socialize your brand with everyone you want to purchase it?
KERRI STENSON: Our original thinking is we’re lucky enough to have our website platform on NetSuite and we basically decided that we were going to really push online in the beginning. We have a wonderful person working with us on marketing and social media and so we’ve been just kind of slowly getting the word out and we’ve had retailers contact us so for us, the sky’s the limit. We wanted to build our back end to be as robust as possible and now it’s just kind of get out there and go for it.
CINDY GOLDBERG: Right. We’ve designed it in a way that it can be completely scalable so the sky’s the limit for us. We’ve hooked up with a warehouse that’s all automated so that our entire system can scale to the moon and back without having to rewrite a bunch of logic so we designed it from the ground up to be a large company that can support lots of products.
JOHN SHEGERIAN: And is the vision to get really big in terms of getting this into different store chains and having them get rid of some of the less fun looking or visually exciting or even quality related bags that they have and getting your bags into those kind of stores or is it just for the general public at large and its really more B to C? What’s your vision, both B to B and B to C or one or the other?
KERRI STENSON: Our vision is really both. This is really a solution to sustainable living. People are starting to clue in about bringing their own bags to the store but it’s not always easy when they’re so bulky and they’re stuck in the trunk and so we created this system to make it easy and fun and frankly, stylish, for people to bring their own bags and we have a strategy to co-brand with big stores and really get the bags out there so that everybody is using them.
JOHN SHEGERIAN: Let’s talk about what makes your system smart and also the convenient pack that comes into it. Talk a little bit about design and the convenience of your bag and the smart system that you’ve created.
CINDY GOLDBERG: Urban Market Bags is all about the design. To sum it up, most important feature is the fact that they come in a drawstring pack, six or three to a pack, and they fit in the cup holder of your car. That’s the most important thing. We were observing the problems that people were having and their reluctance to use reusable bags. That was the primary complaint so this solves that problem. We wanted to design is so that it’s in your face and you don’t forget your bags. They’re not in the trunk of the car. They’re not floating around somewhere under the back seat. They’re right there in front of you and you won’t forget them again. We’ve been living with these now for a while, Kerri and I have, and our families and I can guarantee you that it’s a whole different way of life when you have these sitting right there in front of you and men like them too for that exact reason. They fit in the cup holder. They don’t carry a handbag and so they’re right there, front and center.
JOHN SHEGERIAN: And they’re made out of 100% Supplex nylon. What is that and how friendly is that to keep clean and to keep tidy?
KERRI STENSON: We chose Supplex nylon as a fabric that is extremely durable yet has a sleek feel to it and it comes in beautiful colors and while it does eventually biodegrade over time, the point of these bags is that they are truly reusable. You can wash them. Stains come out. Sticky food comes out and they just live on and on and on.
CINDY GOLDBERG: That was one of the other problems that Kerri and I and our families observed with the other reusable bags, the big flat bottomed bags. You can’t wash them so I’m glad you brought up that point, John, because so many checkers at different grocery stores tell us they love these bags because they’re always looking good. We can throw them in the washing machine, the dryer, a million times and they still look amazing.
JOHN SHEGERIAN: That is awesome. Both of you have mentioned design. Who’s the designer here? How did you design such a bag that’s so cool looking and so functional but also so compact and convenient?
KERRI STENSON: This was just an idea that I came up with kind of years ago and it was for this exact reason, to kind of make it easier to bring your own bags. What could you do? And the idea came to myself and a mutual friend of mine of gosh, what about the cup holder of your car? You can’t even put the car in park or drive without knowing that they’re there and the actual bags were designed to kind of mimic a plastic bag. In the olden days, baggers used to like to put the bag on those two little things that stuck out while they loaded it and so that’s really how the initial design came out.
JOHN SHEGERIAN: Gotcha and for our listeners who just joined us, we’ve got Kerri Stenson and Cindy Goldberg with us today. They’re the Co-Founders of Urban Market Bags. To buy these wonderful bags and to check out what they’re doing, it’s www.urbanmarketbags.com. What’s the feedback been? If I was to guess, you two both have a huge boatload of friends in the community at large up in the area that you live in so I’m sure you’ve shared these bags with friends and family members. What’s the feedback you’ve gotten before you even went to market on these bags?
CINDY GOLDBERG: The feedback has been overwhelming for Urban Market Bags. It’s funny because our customers are actually our best ambassadors. We’ve put a couple of the testimonials on the website but we have so many that have been coming in but the funny thing that we’ve been laughing so much about is that we’ve been receiving photos just emailed to our
JOHN SHEGERIAN: Hey, Dory. Before we get into talking about your great organization and My Conscience, My Choice, can you please share the Dory Kurowski story leading up to founding this great organization and how you even got to this place in life.
DORY KUROWSKI: Sure. Well, I’ve always been an advocate of animals and a member of many animal-related organizations like National Anti-Vivisection Society, the American Anti-Vivisection Society, Harm Sanctuary, the Humane Society, etcetera, land preservation organizations and eco organizations, but after some personal events that I experienced, like the passing of my Bernese Mountain Dog and the birth of my son, which was very significant, I became even more involved with helping animals and leading a more eco-friendly lifestyle. I also became more nutritionally conscious as well so I set out on a quest to revamp my own lifestyle and I wound up becoming a resource for many others in my family, other friends of mine as well and what wound up happening was I wound up keeping a database of all my preferred choices that I switched to, all the new products that I bought, the wonderful brands that I discovered, and I incorporated my former background, copywriting and editing when I was in the communications world, and I was constantly writing press releases and that’s kind of how My Conscience, My Choice was born and I was able to write about these fabulous products that I discovered and that people should know about.
JOHN SHEGERIAN: And when did you start My Conscience, My Choice?
DORY KUROWSKI: I started it initially in 2011 and the website was launched in 2012.
JOHN SHEGERIAN: Wonderful, and speaking of the website, I’m on it right now. It’s a beautiful website. For our listeners who want to follow along and look at the website while we have a nice chat today with Dory, please go to